Project management skills are the attributes you develop to become a more experienced project manager. Building a project management skill set includes learning technical and hard skills, such as portfolio management and project scoping, and soft skills (for example, adaptability).In honing these skills, you’re preparing yourself to more effectively perform in your role.
Project management is the practice of organizing and executing work efficiently—and helping your team do the same. For a while, project managers had to be trained and certified in complicated project management technology. Traditional project management tools were hard to set up and required constant maintenance, which is where the position “project manager” comes from.
Modern project management tools
Modern project management evolved from traditional project management in two distinct ways. As companies and teams democratized their project management processes, they needed more team members and team leads who were able to manage a process from conception to completion. In order to support those team leads, project management software has also evolved, from complex mechanisms to flexible and easy-to-use tools.
Today, any team member may be called upon to run a project and become the de-facto project manager—which is why modern project management tools are built to be flexible enough for anyone to use on any project, so you’re able to jump in and hit the ground running.
These tools, like Asana, make it easy to track, manage, and organize work—without the learning curve associated with traditional tools. With today’s project management tools, you can easily implement project management best practices and bring a new level of clarity and visibility to your project team.
How to use your project management skills
Project management tools do the heavy lifting when it comes to reducing silos, increasing visibility, and facilitating cross-functional collaboration. As the project manager, you can use these tools to give your team the insight they need to get their best work done. While you don’t need to learn complicated skills or tools in order to become a successful project manager, there are hard, soft, and technical skills you can develop in order to improve your management and collaboration skills.
Some of these skills might not apply to you—while others might be things you’re already seasoned in. Like everything in the five phases of project management, approach this list with flexibility and work on the skills that are most relevant to you.
10 soft skills for project managers
Soft skills are what we call “non-technical skills,” or skills that can help you improve your quality of work—without a specific tool or technical requirement. These are also called “people skills” or “interpersonal skills” because they often help you work with and relate to others in your workspace. These 10 skills are the most important soft skills for project management:
1. Collaboration
Collaboration is the cornerstone of all project management skills. In project management, collaboration helps you get work done quickly and more efficiently. When you can coordinate across teams, you gain valuable insights into your project that you might not find within your team. If more minds are involved in the work, projects are inherently more creative and well developed.
To improve your collaboration skills, practice having conversations. Use techniques like active listening, where you stay engaged and focused when others are speaking to you. It sounds simple, but learning how to have open communication, reduce boundaries, and co-create are critical for a collaborative team.
Read: 10 easy steps to boost team collaboration
2. Teamwork
Everyone on your team has something to bring to the table, and your team is more effective working together than they would be alone. Teamwork ensures that everyone feels welcome, valued, and they are supported to contribute.
If you’re working to boost your teamwork skills, dig deeper into team brainstorms, 1:1 conversations, and ask for feedback from your team—how can you be a better team member? Notice if there’s someone who hasn’t spoken up in a while, and be supportive when another team member has a new idea.
3. Communication
Miscommunications are common when you’re working with a group of people. Learning how to communicate well and avoid these will make projects run more smoothly and be more enjoyable.
To develop your communication skills, practice being open and honest with your coworkers. This requires a lot of trust between you and your team members. To build this trust, encourage your team members to bring any thoughts into a discussion—even if you disagree with them.
4. Time management
Time management and organization skills go hand in hand. As you become better at organizing your tasks, you’ll also have a clearer sense of everything that’s on your plate and how long your upcoming tasks are going to take.
Still, it can be hard to buckle down and prioritize your work. To improve your time management skills and reduce procrastination, try prioritizing tasks. When you’re clear on which tasks are higher priority, you can tackle them first, to make sure nothing gets left behind or falls through the cracks.
5. Leadership
Even if you don’t think of yourself as a leader or have a role in team management, when you’re managing a project, your project team is looking to you for leadership, guidance, and support.
To develop your leadership skills, practice approaching situations with empathy and understanding. Good leaders bring everyone together and make them feel supported to foster teamwork and collaboration.
6. Organization
For a lot of project managers, organization is the most intimidating soft skill. You might think organization is either something you “have” or “don’t have.” But, like every other project management skill in this article, you can develop your organizational skills and become a Marie Kondo in your own right.
The best way to become a better organizer is to create (and maintain) a central source of truth for your work and your team’s work. We’re often disorganized because work is disconnected—in fact, the average employee switches between 10 tools per day. Instead of splitting your time between 10 tools, try using a digital organization tool to act as that one central source of truth for your team.
Read: How to get organized: 17 tips that actually work
7. Problem solving
Problem solving skills are collaborative, iterative skills that help you approach a problem and, ultimately, solve it. Developing problem solving skills isn’t about always having the “right” answer to every problem—rather, people with great problem solving skills practice approaching problems from new perspectives and methodically working towards a solution.
To become a better problem solver, use data-driven decision-making frameworks or routine analyses. For example, if you need to solve for how to boost sales by 10% over your competition, you can run a competitive analysis to determine where you currently stand in the market. Then, use that information to solve the problem of lower sales. In this case, you could develop a new marketing strategy coordinated with the sales team.
Read: Turn your team into skilled problem solvers with these problem-solving strategies
8. Critical thinking
Critical thinking, like problem solving, doesn’t have a “solution.” You can’t “win” at critical thinking, but you can practice approaching problems logically instead of making decisions based on your emotions. Good critical thinkers practice analyzing information in front of them and forming their own conclusions based on the facts—the way Sherlock Holmes solves a mystery.
To practice critical thinking, always take a step back and ask yourself: how did I come to this conclusion? Could there be another answer? Am I being swayed by something other than factual information? Emotional decisions aren’t necessarily bad—in fact, some of the best decisions are those we’re passionate about. But critical thinking is a helpful way to make sure you’re approaching a situation from the right perspective.
9. Adaptability
At some point, whether it’s this project or the next one, aspects of your project plan will change. Maybe your deadline or priorities shifts, and you need to adapt your workflow accordingly. Great project managers are able to pivot and adapt to new situations to continue steering their project team in the right direction.
Becoming more adaptable is all about understanding when and how to shift gears. To do this, you need to understand yourself. Developing other soft skills, such as self-awareness and mindfulness, can help you be more in touch with and manage your emotions, which are often in flux during times of change.
Read: 6 Tips to Increase Your Adaptability In the Workplace
10. Conflict resolution
Inevitably, conflict will arise during the projects you manage. It could be that a stakeholder wants to change the project scope. Or maybe you missed your budget or deadline. Conflict resolution is about addressing both sides of the conflict so everyone feels heard and supported. If there are harmed parties, take the time to listen to them and try to find a solution that works for everyone. Even when that can’t happen, approaching the conversation with patience and empathy can help defuse a potentially frustrating situation and lead to a better result.
7 hard skills for project managers
Unlike soft skills, hard skills are quantifiable abilities. While the soft skills mentioned above are applicable for many work skills, these seven hard skills are relevant specifically to project management. Developing these will help you become a more well rounded and efficient project manager.